Shipping Policy
Thank you for choosing bricomali for your building material needs. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
Delivery Area
We currently offer delivery services within Mali and select regions of West Africa. Please contact us to confirm if we deliver to your specific location.
Delivery Options
We offer several delivery options to meet your needs:
- Standard Delivery: Our standard delivery service provides reliable and cost-effective delivery within our service area.
- Express Delivery: For urgent orders, we offer express delivery options to ensure your materials arrive as quickly as possible.
- Customer Pickup: You can also choose to pick up your order directly from our store location. We will notify you when your order is ready for pickup.
Delivery Timeframes
Delivery timeframes vary depending on your location and the delivery option you choose. Estimated delivery times will be provided when you confirm your order with our sales representative.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, traffic delays, and unforeseen logistical issues. We will do our best to keep you informed of any delays.
Delivery Costs
Delivery costs are calculated based on the weight, size, and destination of your order. The exact delivery cost will be provided when you confirm your order with our sales representative.
Order Processing
Once you submit your purchase request, our sales team will review it and contact you to confirm the details, including product availability, pricing, and delivery options. After you approve the order, we will process it and schedule delivery.
Delivery Confirmation
We will contact you to confirm the delivery date and time. Please ensure that someone is available at the delivery location to receive the order.
Inspection of Goods
Upon delivery, please inspect the goods carefully to ensure they are in good condition and match your order. If you notice any damage or discrepancies, please notify the delivery driver immediately and contact our customer support team.
Returns and Exchanges
Please refer to our Refund and Return Policy for information on returns and exchanges.
Contact Us
If you have any questions about our Shipping Policy, please contact us at contact@bricomali.com.